Why should a customer hire you over another service provider?
Hi, my name is Peter Livanos. I am the founder, and the owner of JumpNPlay Castles. When you call our company, I answer your calls, negotiate your price and help you choose the best Jumping Castle for your needs. I deliver, and set up all my castles, to Australian Standards AS3533.4. I have a great range of quality jumping castles, that are in great condition, they are always super bouncy, and are set up safely each time. Our prices are very competitive, prices start at $200.
What experience, skills, qualifications or training do you have to make you the right person for the job?
I have over 10 years experience in castle set ups, and profession supervision of jumping castles at small and large events.
Is there a particular aspect of your trade or industry that you specialise in?
We can offer advice for people or organisations trying to organise a Jumping Castle Event. Sometimes there are many factors that need to be considered, e.g. council permits, organising petrol generators, etc. We are always able to assist customers on how to make their event a great success.
How do you normally charge for your service?
For a jumping castle hire at your home, the cost is $200-$350, depending on the size of the jumping castle and how long its needed. For a public event, e.g. Sporting Club Event, Church Event, School Fetes, we offer large durable castles from $300, and charge $40/hr for a trained supervisor.
What makes your pricing competitive?
We always review our competitors and make sure our pricing is equal to or better. But the main thing, is that our service is outstanding. Please look at our Facebook, Womo, Google+ reviews, they are the best way to compare who offers the best consistent quality service.
Are there any special offers you would like to offer to Oneflare customers?
We offer $50 for new customers in the GLEN EIRA, AND BAYSIDE SUBURBS. We offer $25 discounts for new customers in STONNINGTON, KINGSTON, AND MONASH suburbs.
What are the typical things that you need to know before you can provide a quote to a customer?
We need to know:
- The age of the kids using the castle.
- The delivery address.
- What budget you have, as you can choose from 4 price ranges
- Is the castle for a home party, or public event ( public events need to supervised by our staff)
- How long do you need the castle?
Are you an insured business and do you guarantee your work?
We are fully insured, and all bookings are logged into booking software. All castle hires are guaranteed and official contract are emailed out to confirm each booking.
What makes you the most reliable and trustworthy person for the job?
Again, check our Social Media Reviews, on Facebook, Womo, and Google+, i pride myself in the job I do, and make sure each customer is totally satisfied with each Jumping Castle we hire out.
What questions do customers most commonly ask you and what is your answer?
- Q. How long does it take to set up & pack up a jumping castle?
- A. We usually take 20-30 minutes to set up a castle and have it clean and ready for usage. Packing up a castle normally takes 20-30 minutes.
- Q.What happens if it rains?
- A. Choose our Rainproof 5 in 1 combo castles, they are great.
What questions should a customer ask to hire the right service professional?
I know I keep referring to Social Reviews, but the truth is, they are great for establishing who really cares about his customers. I use them when choosing a restaurant, online products, etc. You can also tell a lot about a business, by the way to talk to you on the phone. Why not call me??
What do you like most about your job?
What can i say, I’m the most popular bloke in town. When I rock up to your house, I’m guaranteed to put a massive smile on your kids faces. Kids love my castles and I always like interacting with them and make the castle set up fun.
Do you have a favourite customer story you would like to share?
Hi Peter, I wanted to thank you for the fabulous castle we hired on Saturday. Harper and her friends had a ball. You were prompt for delivery and pick up, wonderful of where to set up and brilliant with the kids who wanted to “help” pack up. The castle was sensational and so very clean.
How did you decide to get into your line of work?
I am Engineer, and wanted the “c-change”, my son was only 3 yrs old. So I decided to start up a Jumping Castle business. I thought that would be a great way to make a living and be the Best Dad in the street at the same time. We had some wonderful jumping castle moments in my backyard….